Returns & Exchanges

At COLLECT, we want you to be fully satisfied with your purchase. If a piece doesn't fit your style, you can return or exchange unworn items with original tags within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Ship It Back

Affix the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing